Loss of Examination Data

The Board will exercise reasonable efforts in recovering a Candidate’s lost examination data, including but not limited to examination score, for any examination that a Candidate has completed and for which the Candidate has provided answers. In the event that after exercise of those efforts, a portion of the examination data is deemed by the Board to be irretrievably lost, the Candidate will be given the option of retaking the examination or having the examination scored. The Candidate shall have thirty (30) days after being notified by the Board of the lost examination data to notify the Chief Executive Officer in writing that the Candidate has chosen to have the examination scored. In the event the Candidate timely notifies the Chief Executive Officer of the Candidate’s choice to have the examination scored, the minimum passing score for the affected Candidate will be the same as is used for Candidates taking and completing the same examination without incident.

If the Candidate does not timely notify the Chief Executive Officer of the Candidate’s choice to have the examination scored or, if due to the loss of examination data, the Candidate chooses to reschedule the examination, the Candidate will be allowed to reschedule during the same Examination Cycle, if time and space permits. Otherwise, an examination will be rescheduled for the Candidate during the Examination Cycle immediately following the examination that resulted in the lost examination data.

Candidates rescheduling an examination due to lost examination data will not be compensated for travel costs to/from the examination locations, loss of time, loss of Certification benefits, or any other direct or indirect costs or expenses resulting from the loss of the examination data. The Candidate’s examination fee for the rescheduled examination may, however, be waived at the sole and absolute discretion of the Board.